The Rucksack Club
The Rucksack Club

Rucksack Club Survey 2022

We would love to hear your thoughts and feedback on the Rucksack Club. The survey contains a number of questions covering all aspects of the Club and will take approximately 10 minutes to complete. Each section also has free text box where you can provide any additional comments you may have. The survey will run until 31 January 2023, after which the results will be analysed by the committee and anonymised results shared with the membership.  The purpose of the survey is to help guide the committee in running the Rucksack Club over the next few years.  Should the feedback result in a direction change for the Club then that will follow the normal governance process (AGM etc.). We have constructed the survey to allow you to complete this anonymously, but would encourage you to populate as much of the demographic data as you are comfortable with. This data significantly increases the value of the survey and insights we can make. To complete the survey click here https://forms.gle/KviQrttSgg6Wcwzt8 If you experience any problems completing the survey please contact Mark Jenneson.

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The Rucksack Club

Update on email notifications

A quick update on the issues we were having with notification emails being reported as spam (as described in the email from John Farrow yesterday). Detailed analysis showed this was stemming from the btinternet service.  All other email services – gmail, outlook, yahoo etc – were fine with our notification emails going out direct to subscribed users. However, BT has a specialised “artificial intelligence” spam detector which decided that it could not completely verify the validity of them so was either flagging them up to users as suspicious, or in 11 out of 52 mailboxes, was blocking them completely and reporting to our hosting provider that we were sending spam.  The solution to the BT problem has been to now route the emails through a commercial email service and to provide certification and tracability that proves-positive they come from where they say the come from, and we are who we say we are! Phew! A lot of trouble for 11 out 482 subscribed users, but we are now squeeky clean.  Tim Taylor and I will follow up with the btinternet users just to make sure they are all getting through now. Just a reminder, if you don’t want the notifications[…]

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